Air New Zealand Store: Airpoints Shop Online Guide

If you’ve flown Air New Zealand, you’ve probably heard of Airpoints — but most members don’t realise they can spend those points in a dedicated online store stocked with fashion, electronics, and homeware brands. The Airpoints Store at airpointsstore.co.nz works differently from the Airpoints Mall (where you earn points while shopping elsewhere). Here is a practical guide to getting in, getting started, and getting the most out of both platforms.

Official Store URL: www.airpointsstore.co.nz ·
Earning Partners: 100s of online retailers via Airpoints Mall ·
Store Earn Rate: 1 Airpoint per NZ$100 spent ·
Delivery Policy: Free in New Zealand ·
Primary Use: Spend Airpoints Dollars on brands

Key facts about the Airpoints ecosystem provide a quick reference for members navigating the programme.

What stores can I earn Airpoints with?

Airpoints members have two distinct avenues for using their points: the Airpoints Store (where you spend points) and the Airpoints Mall (where you earn points while shopping at external retailers). The distinction matters — many New Zealand shoppers confuse the two, but each serves a different purpose in the loyalty ecosystem.

Airpoints Mall partners

• Earn on 100s of online retailers including Banana Republic US, Hallenstein Brothers, and Bras N Things NZ (Air New Zealand Airpoints Mall)
• Rates vary significantly: Banana Republic US earns 1 Airpoint per NZD1 spent, while Hallenstein Brothers offers 2 Airpoints per NZD1 (Air New Zealand Airpoints Mall)
• Sign-in required to access partner stores via Airpoints Mall (Air New Zealand Airpoints Mall)

New World Airpoints details

New World is one of the most recognised domestic partners for Airpoints earning. Grocery and everyday spending with New World converts directly into Airpoints that can later be spent in the Airpoints Store or towards flights.

Airpoints store online

The Airpoints Store is Air New Zealand’s owned retail platform — a curated online shop where members redeem accumulated Airpoints Dollars across fashion, beauty, home, and electronics. Unlike the Mall (which redirects you to partner sites), the Store functions as a standalone storefront.

Accessing the store

• Navigate to www.airpointsstore.co.nz
• Sign in with your Airpoints membership details — or join if you are not yet a member (Airpoints Store Official)
• Browse categories including fashion, beauty, home, and electronics (Airpoints Store Official)
• The store works for brands like Adidas, Apple Mac, and Wii — each requiring sign-in to access pricing and redemption options (Airpoints Store Official)

Shopping process

Once signed in, add items to your cart and proceed to checkout. Payment options typically combine Airpoints Dollars (deducted from your balance) with a supplement in NZD for any shortfall. Free delivery applies to all orders within New Zealand.

Airpoints login

Your Airpoints account is the key that unlocks both the Store and the Mall. All sign-in flows require your Airpoints membership number, which you set up during registration.

Login steps

• Go to airnewzealand.co.nz or airpointsstore.co.nz
• Select “Sign in” and enter your membership number and password (Air New Zealand Official)
• Manage your profile, view your balance, and update contact details once signed in (Air New Zealand Official)
• If you forget your credentials, use the “Forgotten username or password” recovery option on the login page (Airpoints Store Official)

Account creation

• Visit the online registration page and fill in personal details, address, and contact information (Point Hacks)
• Create a login with your chosen password — membership is free and open to anyone (Air New Zealand Official)
• You can also register via the Air NZ app after downloading it from your app store

Airpoints store login

The Airpoints Store uses a dedicated login tied to your membership — it does not have a separate account system. If you can sign into airnewzealand.co.nz, you can access the Store with the same credentials.

Store-specific access

• The Store login at airpointsstore.co.nz requires cookies enabled and accepts your standard Airpoints membership login (Airpoints Store Official)
• After sign-in, the system recognises your tier status, balance, and available Airpoints Dollars for redemption
• Virtual Airpoints card accessible via Air NZ app after login — download the app, sign in, and tap Airpoints to scan the barcode (Wise)

Troubleshooting login

If the Store login fails, clear your browser cookies and retry. Some older device browsers or ad blockers may interfere with the session. For persistent issues, the “Forgotten username or password” link on the login page walks you through recovery using your registered email address.

How to add Airpoints Air New Zealand

“Adding Airpoints” usually means one of two things: linking a new earning partner to your account, or ensuring your earned points are credited correctly after a transaction or flight.

Linking accounts

• Log into airnewzealand.co.nz with your membership number to manage linked partners and verify point crediting
• Some retail partners (like New World) credit automatically when you quote your Airpoints number at checkout — no separate linking required
• For online Mall partners, ensure you are signed in before completing a purchase — the points credit automatically to your Airpoints account within days

Earning and adding points

• Points from in-store or online shopping are added after transaction settlement — allow a processing window before they appear in your balance
• Status Points (separate from regular Airpoints) accumulate through eligible flights and determine your tier level — Standard, Silver, Gold, or Elite (Point Hacks)
• Air New Zealand’s public tiers are four in total: Standard is the entry level, Elite is the highest, and there is also an invite-only Elite Priority One tier above the public levels (Point Hacks)

How to earn and spend Airpoints: Step-by-step

Three distinct paths shape your Airpoints experience: joining (free), earning (Mall and flights), and spending (Store and flights). Here is how each path works in practice.

Tier structure and member benefits

Airpoints membership operates on a tiered ladder that determines both earning acceleration and tangible perks. Understanding the hierarchy helps you decide whether pursuing a higher tier is worth the flight spend required.

The tier table shows progression from Standard entry level through to Elite, with each upgrade unlocking additional benefits like priority boarding and lounge access.

The implication: if you fly Air NZ frequently enough to hit Gold or Elite, the lounge access and accelerated earning rates compound quickly into meaningful travel perks. For occasional flyers, the Standard tier and Mall earning still deliver value — especially at partners like Hallenstein Brothers where the rate is 2 Airpoints per NZD1.

Confirmed facts and open questions

Several core facts about the Airpoints ecosystem are firmly documented across multiple official sources, while some peripheral details remain less certain. You can find a wide range of products at the Airpoints Store, accessible via $Airpoints Store online guide.

Earn 1 Airpoint for every NZ$100 spent.

— Airpoints Store (Official Retailer)

Airpoints is Air New Zealand’s loyalty programme. Anyone can join and membership is free.

— Air New Zealand (Official Airline)

Over 2,700 flights are booked daily with the help of Airpoints™.

— Air New Zealand (Official Airline)

For New Zealand shoppers who already fly Air New Zealand regularly, the Airpoints programme delivers compounding returns — the Store gives a convenient redemption lane, while the Mall accelerates earning on everyday spending. The catch is that the Store earn rate (1 Airpoint per NZ$100) is deliberately modest compared to the Mall’s partner rates, so frequent Mall shoppers build points faster than those who only buy through the Store.

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Frequently asked questions